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Product Terms – Terms and Conditions for Tekion® CRM ("Accelerated")
Last Updated:
February 17, 2026
These Terms and Conditions are between Tekion Corp ("We", "Us", "Our") and the above-named customer ("You", "Your") and is effective as of the date it is signed by You ("Effective Date").
- Service Description: "Accelerated" is a scaled down version of Tekion CRM and is being provided to assist dealerships who require urgent access to a CRM to conduct their business operations with an "Accelerated" launch date. We have expedited the availability of thed service due to these circumstances.
- Features: "Accelerated" will possess a reduced set of features compared to the Tekion CRM and is designed for use with new data only and will not support historical data or OEM integrations (if there is not an existing certification in place), including any 3rd party integrations. "Accelerated" will support the following minimum features:
- Add leads
- OEM Leads (Certified Partners: dependent on OEM timelines)
- 3rd party lead providers
- Add customers
- Communication
- Single-Number Texting
- Sources (Standard)
- Workflows/Processes (Standard)
- CRM Forms (Standard)
- Support and Training: Our ability to offer support and training for "Accelerated" may be limited due to the reduced functionality and emergency nature of this provisioning of our core CRM platform. Support and training will be provided at our discretion and availability. You acknowledge and accept the risk associated with using "Accelerated" with potentially limited support and training.
- No Warranties: "Accelerated" is provided "as is" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept the responsibility of assessing the suitability of "Accelerated" for Your business needs.
- Data Use and Limitations:
- You agree to only use new data in connection with "Accelerated" that is input by You into the platform beginning on the effective date of Your Order Form.
- You acknowledge and agree that You will not attempt to load historical data into "Accelerated".
- Existing CRM Customers: If You previously signed an order form for the Tekion CRM, You must sign this Order Form to receive access to "Accelerated". If Our implementation schedule permits, We will use reasonable efforts to transition Your access from "Accelerated" to Tekion CRM prior to Your originally scheduled implementation date for Tekion CRM.
- Transition from "Accelerated" to Tekion CRM: If You sign an Order Form for Tekion CRM prior to the end of Your subscription Term for "Accelerated", We may mutually agree to transition Your access from "Accelerated" to Tekion CRM or continue Your access to "Accelerated" until You launch on Tekion CRM. Any and all launches on Tekion CRM will be subject to our implementation schedule.
- Implementation Fees: There are no implementation fees associated with Your subscription to "Accelerated" at launch. However, if You choose to sign up for the full version of Tekion CRM, You will be responsible to pay implementation fees. Your implementation fees will be specified on your order form and will be collected at the launch date of Tekion CRM.
- Compliance with Security Requirements: You expressly warrant and agree that You will comply with all security measures reasonably required by Us. These measures may include adherence to access controls, two-factor authentication, and other measures designed to protect the integrity and confidentiality of data processed by "Accelerated".

